Estate Garden Manager
Master's Landscape Design
Mount Juliet, TN

POSITION SUMMARY 

Master's Landscape Design is a premier landscape company serving the Nashville area, dedicated to delivering exceptional outdoor living experiences. We are launching a new Design Services division focused on proactive plant health care and creative landscape enhancements — and we are looking for the right person to help build it. The Estate Garden Manager is a versatile, client-facing role that blends technical horticultural expertise, consultative sales, and hands-on fieldwork. You will serve as a trusted advisor to our clients, guiding plant health decisions and identifying enhancement opportunities, all while helping lay the operational foundation for a growing division. There is strong potential for advancement into management as this division expands. 

KEY RESPONSIBILITIES 

Plant Health Care & Field Services 

• Manage ongoing plant health care visits (weekly/monthly) targeting disease, pest control, and water management tailored to individual microclimates 

• Conduct thorough site inspections and recommend flower bed upgrades and landscape enhancements 

• Perform field services personally while developing operational processes for the division 

• Maintain accurate service records, client communications, and CRM documentation 

Client Advisory & Sales 

• Serve as a trusted advisor, educating clients on plant health, seasonal care, and landscape improvements 

• Identify and present upsell opportunities to increase client value and satisfaction 

• Drive sales growth through proactive account management and closing new service contracts 

Division Development 

• Collaborate with leadership to develop processes, standards, and systems to scale the division 

• Build the operational foundation that supports future team growth and service expansion 

• Contribute to a culture of excellence, client focus, and continuous improvement 

QUALIFICATIONS 

Required 

• 2–3 years of experience in plant health care, landscape design, and/or operations management 

• Chemical Applicator's License 

• Proven knowledge of pest/disease control and microclimate management 

• Working knowledge of plant hardiness zones specific to Middle Tennessee 

• Strong communication and consultative sales skills with a track record of success 

• Creative thinker able to tailor designs and recommendations to client preferences and site conditions 

• Comfortable working outdoors in varied weather conditions 

• Experience with CRM and service documentation tools 

• Ability to multitask across sales, design, and fieldwork responsibilities 

• Interest in growing into a leadership role as the division expands 

Preferred 

• Bachelor's degree in Horticulture or a related field 

PERFORMANCE METRICS 

Success in this role will be evaluated against the following benchmarks: 

• Sales growth and number of new accounts acquired 

• Customer satisfaction scores and referral rates 

• Effectiveness of plant health care treatments and upsell conversion rates 

• Consistency and quality of service delivery and CRM documentation 

• Balance of personal fieldwork alongside supervisory responsibilities as the division scales 

KEY COMPETENCIES 

• Horticultural Expertise: Deep, practical knowledge of plant health, pest control, and microclimate management that clients trust and rely on. 

• Consultative Sales: Builds genuine client relationships and identifies opportunities to add value — never pushy, always solutions-focused. 

• Entrepreneurial Drive: Thrives in a start-up division environment, takes ownership, and brings the initiative to build something great. 

• Client Focus: Delivers a consistent, high-touch experience that earns loyalty, referrals, and long-term relationships. 

• Operational Discipline: Documents accurately, follows through on commitments, and builds repeatable processes as the division grows. 

• Adaptability: Moves fluidly between fieldwork, client advising, and sales responsibilities without losing quality in any area. 

COMPENSATION & BENEFITS 

• Salary: $90,000 per year, based on experience 

• Health Insurance: Company-supported health insurance coverage 

• Paid Time Off: Competitive PTO policy 

• Professional Development: Support for continued learning, certifications, and professional growth 

• Company Provisions: Company vehicle, phone, and computer provided 

HOW TO APPLY 

Please send your resume and cover letter to [email protected] with the subject line: Estate Garden Manager Application